Volunteer Conduct Agreement

Throughout the world the Award is reliant on the hard work, commitment and dedication of volunteers. It is volunteers who, for the most part, deliver the Programme to young people and act as instructors and supervisors for the different activities. Without volunteers the Award could not operate. When working with volunteers, NAAs should undertake the following steps:

  • A description of the role must be written and agreed with the volunteer.
  • Relevant references must be taken up and the equivalent of a Criminal Records Bureau check must be carried out, where possible.
  • All volunteers must undergo an induction into the organisation.
  • The necessary volunteer conduct agreement should be signed.
  • Training should be provided where necessary to enable the volunteer to carry out their role.
  • A highly supportive level of supervision and management must be carried out with regular meetings to review progress.
  • A proper ‘thank you’ needs to be made at the end of the project and the appropriate handover undertaken.

It is important that no document sets out ‘rights’ or ‘obligations’ nor gives the volunteer employment rights. It is also important to include expectations of the volunteer and of the organisation in the role profile.

Recognition of Achievements

NAAs should present adults involved in the Award, certificates in recognition of outstanding service to the Award. The certificate should be signed by the chairman or president of the NAA, or their nominated representative.

The success of the Award has depended largely on the extent to which people have helped with its organisation, development, promotion, operation, and assessment. Meritorious service of this nature can be acknowledged by the award of a certificate recording such recognition. Emphasis should be on outstanding service over a significant period of time; the presentation of a certificate should never be regarded as automatic.


Minimum Service

The minimum time involvement should normally be at least 3, 5 or 10 continuous years, though there may be exceptional cases when a shorter period of service would be worthy of recognition, or where breaks in service could be taken into account.



The judgement of outstanding service must inevitably be subjective, but considerable involvement of an individual’s own free time to the undoubted benefit of a number of young people, is the basic criterion. Evidence is also required of positive advancement of the Award’s aims and philosophy. The person should have demonstrated superior efforts and initiatives during his or her period of involvement with the Award and is expected to have shown exceptional ability, reliability and results in one or more fields related to its operation.

Future Commitment
The presentation of a certificate of recognition is not merely a reward for meritorious past service, though that is a necessary condition, but a point at which exceptional talent, initiative and diligence have been recognised at the highest level, and beyond which nominees are expected to commit themselves to further efforts on behalf of the Programme and its participants.

Nominations should be made to national Award offices. The presentation of the certificates is at the discretion of the national Award committee or board.

There will be many categories of persons eligible for nomination, including Award advisers, long-standing chairpersons and members of Award committees and panels, members of expedition panels, unit co-ordinators, leaders and organisers, and instructors and assessors of Award activities.

Wherever possible, an appropriate occasion (for example, a local Award presentation) should be chosen for the recipient to be presented with the Certificate of Recognition.
Please call up the national office (NAA) on +91 11 41087062 or email us at bivujit@dofe.in